Returns & Exchanges
At Ramraj Cotton, we strive to ensure your complete satisfaction with our traditional ethnic wear. If you are not entirely happy with your purchase, you can initiate a return or exchange within 7 days of delivery, provided the products are unused and in their original packaging.
Return Process
- 1.Initiate Request
Log into your account on our website, navigate to the 'My Orders' section, and select the items you wish to return or exchange.
- 2.Quality Check Preparation
Ensure the garment is folded neatly with all original tags, labels, and the invoice intact inside the original shipping box or bag.
- 3.Handover to Courier
Our logistics partner will arrive at your doorstep within 48-72 hours to collect the package; please ensure you obtain a signed pickup receipt.
- 4.Refund or Replacement
Once the items pass our quality inspection at the warehouse, we will process your refund to the original payment method or dispatch your exchange item within 5-7 business days.
